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Call Tech Support
at 740-314-5403
Monday - Friday
10am to 5pm EST USA Only
24 hours for OFF THE AIR Emergencies ONLY.
DJB Clients
Newsletter Sign Up Form
Hardware USB Protection Keys
(optional) $50.00 each
One required for each DJB machine
If you have hardware keys, you will never need to
wait for an unlock code. This means if your system
crashes after hours, just plug the key in the new
computer and our software will work.
DJB Printed Users Manual
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Support Renewal Options
for the Digital Juke Box
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Support Options if you do not
renew support
- Access to web-based support
- Unlimited Email Support
- No Program Updates
- No Telephone
Support
- *Some production
features will stop working
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Paid Support
is ONLY $400.00 per year and your first three months are FREE.
- Access to web-based support
- Telephone Support during Business
Hours of 10am to 5pm EST - Call 740.314-5403
- 24/7 Emergency Support for Off-Air
Emergencies
- FREE program updates during the
year of PRO Service
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*Telephone Tech Support
- *Time Announce
- *Temperature Announce
- *Internet Voice Tracking
- *CD Ripper Software
- *The Digital Razor Blade
Software
- *Built-In Digital Editor
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Yearly Renewal
Pay Once a Year$400.00
If your support is out of date, you will have to pay $500.00
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Lifetime Renewal
Pay Once and Never Again$999.00
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Fee's not
included in software support plans
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Per Incident Tech Support
Customers requiring telephone support and who do
not have a current Tech Support Plan can purchase Per Incident
support for $99 per incident.
NOTE: purchasing Per Incident support does not qualify
purchaser for free software version upgrades. |
New DJB Version Update ONLY
Get the latest DJB version for stations who do not
have a current Tech Support Plan can purchase Per Incident support
for $159 per new version. |
| Per Incident Tech Support $99.00
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New DJB Version Update ONLY $159.00
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Program Log Building
Having trouble building your Program Log; need help with your
Scheduled Background Record Events for Time Shifting; just added a
new satellite show or flipped formats and not sure what you need to
do in your Program Log?
We'll spend time helping you create your Program Log ensuring
that it is running smoothly and that you understand what's going on!
Our custom Program Log building costs $99 per hour, with a
minimum 2-hour booking. Additional hours charged at $99 / hour. |
Program Log Building - Additional Hour(s)
Additional Hour of Program Log Building. |
| Program Log Building $198.00
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Program Log Building - Additional
Hour(s) $99.00 Per Hour
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Re-Install of the DJB On-Air or Production
If something happens to one of your DJB system and you need us to
do a remote re-install of the software, the charge is $99.00 |
DJB On-Air and Production System Audit
Have your computers slowed down or you are not sure
if you are backed up, then we can do a remote audit of your system.
This includes:
- Install AVG Antivirus
- Make sure windows is up to date
- Make sure nowplaying software is running and
configured right
- Make sure mirrorware is running and configured
right.
- update all of your systems to the latest DJB
Version.
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| Re-Install of the DJB On-Air or Production $149.00
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DJB On-Air and Production System
Audit $149.00 for 1 DJB OnAir and 1 Prod Computer
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| Install and Configure of our Internet Voice
Tracking Software $149.00
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